Privacy Policy

01Who we are

This website promotes Viva Anant, a residential project by Viva Group (“we”, “us”, “our”) at Y K Nagar NX Rd, Virar (West), Vasai-Virar, 401303, Maharashtra, registered under MahaRERA No. PM1240002600876. This policy explains how we handle personal information you share with us through this website, in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules made under them.

02Information we collect

When you submit an enquiry form, we collect:

• Your full name and mobile number (required);
• Your email address and preferred configuration (1, 2 or 3 BHK), if you choose to share them;
• The form or button you used and the page you were on.

We also collect some information automatically:

• Campaign details in the page link, such as UTM tags and Google/Meta click identifiers (gclid, fbclid);
• Your IP address and browser user-agent, used for security and to prevent spam;
• A spam-risk score from Google reCAPTCHA v3 (see “Third-party services”);
• Small items stored in your browser's session storage, such as whether you have already seen the enquiry pop-up.

03How we use your information

• To respond to your enquiry and share the price sheet, brochure, floor plans and project updates you request;
• To arrange site visits and follow up through our sales team or authorised channel partners;
• To understand which advertising campaigns bring enquiries, so we can improve our marketing;
• To protect the website and our forms from spam, fraud and abuse;
• To comply with legal and regulatory obligations, including those under RERA.

04Your consent to be contacted

By submitting a form, you consent to Viva Group and its authorised representatives contacting you about Viva Anant by phone call, SMS, email or WhatsApp. This consent overrides any registration on the National Do Not Call (DND/NDNC) registry for these communications. You can withdraw consent at any time by calling +91 70301 08596 and asking us to stop. We will then stop contacting you, except where we must communicate with you for legal reasons.

05Who we share it with

We do not sell your personal information. We share it only with:

• Our CRM provider (Sell.do), which stores enquiries so our sales team can manage and follow up on them;
• Google, through Google Sheets and Apps Script (an enquiry log and email alerts to our sales team);
• Our employees and authorised channel partners who need it to assist you with your enquiry;
• Government authorities or courts, where the law requires it.

These service providers process your information on our behalf and are expected to keep it secure and confidential.

06Third-party services and cookies

• Google reCAPTCHA v3 protects our forms from bots. It collects hardware and software information and sends it to Google for analysis. Its use is subject to the Google Privacy Policy and Terms of Service.
• Google Maps is embedded to show the project location and may set its own cookies.
• Analytics and advertising tags, such as Google Tag Manager, Google Analytics or Meta Pixel, may be used to measure visits and ad performance. These may use cookies or similar technologies.

You can block or delete cookies in your browser settings. Some parts of the site, such as the map, may not work fully if you do.

07How long we keep it

We keep enquiry information only as long as needed for the purposes above. That is generally for the duration of your interest in the project and any resulting purchase, plus any period required by law. After that, we delete or anonymise it.

08How we protect it

The website is served over HTTPS, and form submissions are checked and sent to our systems through secure server-side connections. Access to enquiry data is limited to people who need it. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

09Your rights

Subject to applicable law, you may:

• Ask what personal information we hold about you and how we use it;
• Ask us to correct, complete or update it;
• Ask us to erase it, or withdraw your consent to further processing;
• Raise a grievance about how we have handled it;
• Nominate another person to exercise these rights on your behalf.

To make a request, contact us using the details below. We may need to verify your identity first.

10Children

This website is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us their details, please contact us and we will delete them.

11Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. Changes take effect when they are posted on this page.

12Contact and grievances

For questions, requests or complaints about your personal information, contact:

We will acknowledge your request and respond within the time required by law. If you are not satisfied with our response, you may approach the Data Protection Board of India.